Our Prevention Policy for COVID-19

In light of ongoing global health concerns, we at Betty Oh Online Store want to let you know that your well-being, and the well-being of our team members, is our number one priority.

We are carefully following all appropriate safety procedures as outlined by the Centers for Disease Control and Prevention (CDC). We are ensuring our team members are safe so that they can continue to take care of you.

We reside in the County of Los Angeles, it has issued a Shelter in Place order effective Thursday March 19, 2020 at 5pm that will remain in place until further notice. This means that we will have to limit operations until further notice to help do our part to stem the spread of COVID-19 and protect the safety our team members. Our customer service will remain open, and we will continue to do our best to get all orders out promptly. We will keep our staff and customers notified of any changes to our current situation. Please check our website and social media outlets for further updates. We hope that you and your loved ones are able to stay safe and healthy in these uncertain times.

We look forward to continuing to provide you with the products that allow to you stay on the water and enjoy the outdoors.

Sincerely,

Betty Oh

Customer Service:

As mentioned above, we have had to reduce our phone coverage hours to comply with CDC requirements and to maintain the safety of our customer service team. We apologize for any inconveniences this may cause. During this time please email us at bettyohshow@yahoo.com for the fastest response.

Shipping Delay Update

We expect to shorten shipping delays in the coming weeks. All shipping delays are accurate, and orders may even ship earlier than the date specified on your order confirmation email.We are still experiencing shipping delays. We apologize for any inconvenience and are doing our best to get packages out to you as quickly as possible.